Daily Insurance Industry News
Daily Insurance Industry News
Wednesday 22nd of May 2019
August 31, 2012

LV=’s Britannia Rescue named top provider

by Gill Montia

Story link: LV=’s Britannia Rescue named top provider

LV=’s Britannia Rescue arm has been named the top recommended provider for breakdown cover by Which?

The consumer group rated providers on a number of factors including waiting times, quality of roadside repairs and customer satisfaction.

In all, 5,772 people who had called out a breakdown provider in the last year were surveyed and two types of cover were judged, third party cover and car manufacturer branded cover.

Britannia Rescue achieved an overall score of 73%, meaning it topped the third party cover table while also receiving a top score of 79% for customer satisfaction, equating to a five star rating from Which?

The firm’s managing director, Peter Horton, comments: “We pride ourselves on offering an excellent service to our customers so it is great to be recognised as a top scorer for customer satisfaction.”


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