Daily Insurance Industry News
Daily Insurance Industry News
Sunday 18th of November 2018
September 1, 2010

Aviva’s RAC launches misfuelling service

by Gill Montia

Story link: Aviva’s RAC launches misfuelling service

Aviva’s RAC launches misfuelling service

Aviva’s RAC unit has launched a specialist patrol team to aid the 400-plus motorists per day who accidentally put the wrong fuel in their cars.

RAC Fuel Patrol vans are fitted with equipment to extract the contaminated fuel and flush the vehicle’s fuel system on the spot, with motorists driving away, on average, 40 minutes after the patrol arrives at the scene.

The service is not included as part of a breakdown policy, but is available to both RAC members and non-members, for £175 and £190 respectively.

A number of patrols are already operating in London, Derbyshire, Nottinghamshire, Buckinghamshire, the South West, Liverpool, the South Coast and part of the West Midlands, with further expansion planned.

A recent study by the British Insurance Brokers’ Association (BIBA) estimated that there are 150,000 misfuelling cases in the UK per year.

In 95% of cases, drivers put petrol into a diesel vehicle because the wider diesel filler neck takes the narrower unleaded nozzle.

According to BIBA, damaged caused by misfuelling is not covered by almost a third of motor insurance policies.


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