Daily Insurance Industry News
Daily Insurance Industry News
Monday 20th of May 2019
January 12, 2010

ARAG sees rise in emergency home assistance calls

by Richard Kilner

Story link: ARAG sees rise in emergency home assistance calls

The cold weather has seen emergency home assistance calls to ARAG Legal Services rise by 25% compared to the corresponding period in 2008.

The legal insurance specialist reported that the majority of calls related to burst pipes and broken boilers.

Sales Manager Andy Talbot has described the winter weather as the worst for three decades, adding that the firm was striving to assist all those in need despite stretched resources.

Talbot went on to say that the elderly and those with young families were being given priority by the firm.

ARAG’s Home Emergency product now covers half a million properties in the UK and provides immediate support during a domestic crisis.

In early December AXA warned homeowners going on holiday that burst pipes were a more likely hazard than burglars and urged them to leave the heating on a minimum of 12°C whilst away from home.

The severe weather is also having an impact on motorists, with Kwik Fit Insurance reporting a spike in calls of 57% from drivers whose cars have broken down due to the cold snap.


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