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Daily Insurance Industry News
Thursday 18th of October 2018
October 30, 2009

Hiscox bolsters claims operation

by Richard Kilner

Story link: Hiscox bolsters claims operation

Specialist insurer Hiscox has bolstered its claims operation with the creation of two new, senior positions.

Joanne Musselle becomes head of UK Claims for Hiscox UK, and Tony Rai has been named as head of London Market Claims, within the London Market division.

Musselle has been with the firm for the last seven years, joining as a technical underwriting manager, and will report directly to Group Claims Director Jeremy Pinchin.

Her new London-based post will see her take responsibility for 40 claims employees across the commercial and personal lines businesses, whilst retaining her position as head of group claims strategy .

Tony Rai has been with the firm for two years, and during that time has helped drive forward positive changes to Hiscox’s claims operations.

Rai will also be responsible to Pinchin, and his new role will augment his current duties in supporting continual change aimed at making the firm the best provider of top quality claims service in London.

 

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