Legal Ombudsman to handle claims management complaints
by Gill Montia
Story link: Legal Ombudsman to handle claims management complaints
The Government has announced that from 2013 the Legal Ombudsman will handle complaints about claims management companies and will have the legal power to ensure consumers can get compensation, where appropriate. According to the Ministry of Justice (MoJ), the change will also enable the Claims Management Regulation Unit to refocus its resources on improving standards [...]
Ombudsman warning on legal expenses insurance
by Gill Montia
Story link: Ombudsman warning on legal expenses insurance
A YouGov survey commissioned by the UK’s legal ombudsman reveals that 74% of respondents didn’t know or were unsure what financial cover their legal expenses insurance provided, while 89% didn’t know or were unsure which legal services were excluded under the terms of the policy. The findings have prompted the UK’s chief legal ombudsman, Adam [...]
