Ageas reassures claimants over Rok administration
by Gill Montia
Story link: Ageas reassures claimants over Rok administration
Ageas (formerly Fortis) has announced that it is in the process of contacting some policyholders who have made claims, following notification that building firm Rok’s maintenance office has been closed. Rok was placed in administration last week and the insurer says it is working with all parties involved to ensure that customers’ needs continue to [...]
Fortis UK commences rebranding to Ageas
by Gill Montia
Story link: Fortis UK commences rebranding to Ageas
Fortis (Insurance UK), which includes RIAS and Kwik-Fit Insurance Services, has begun the process of changing its name to Ageas. The move reflects the group’s status as a standalone global insurance business, following last year’s sale of its banking operations. The name change should be completed by the end of March 2011 and will be [...]
Fortis reports biannual results
by Richard Kilner
Story link: Fortis reports biannual results
Fortis UK has reported its financial results for the first six months of 2010. The firm saw non-life gross written premiums increase by almost 17%, from £401.6m in the first half of 2009 to £468.4m in the first six months of this year. Fortis achieved a pre-tax profit of £8.4m, a welcome turn around from [...]
Fortis fine tunes household underwriting
by Gill Montia
Story link: Fortis fine tunes household underwriting
Fortis is claiming to be the UK’s first leading personal lines insurer to invest in a new suite of computer models that can predict the relative risk of claims for a number of insured perils across the country. The Perils Insight suite from Business Insight can give a detailed perspective on the distribution of risk [...]
Fortis wins quartet of awards
by Richard Kilner
Story link: Fortis wins quartet of awards
Fortis Insurance UK enjoyed a good night at the 2010 British Insurance Awards, hosted at the Royal Albert Hall, winning a quartet of awards. The firm won the Customer Care Award for the quality of service it provides long-term partner Age UK’s 400,000 elderly customers. Its service to its customers is rated as exceptional, and [...]
Fortis and AmEx team up on motor and household insurance
by Gill Montia
Story link: Fortis and AmEx team up on motor and household insurance
Fortis Insurance and American Express have announced a five-year strategic partnership to provide motor and household insurance products to American Express customer in the UK. For Fortis, the agreement follows on from a number of significant new affinity deals during 2009 and will further complement its multi-channel distribution strategy. The insurer’s UK managing director, Andy [...]
Fortis expands Gloucester office
by Richard Kilner
Story link: Fortis expands Gloucester office
Fortis Insurance UK has unveiled a new 11,000 square foot extension to its office in Gloucester Business Park, Brockworth. The additional room provides enough space for an extra 250 staff, with nearly 600 already working in the firm’s Gloucester office. The extra space has been necessitated by increasing organic growth, particularly fuelled by commercial lines [...]
Fortis expands in Eastleigh
by Richard Kilner
Story link: Fortis expands in Eastleigh
Fortis Insurance has opened a second office in Tollgate, Chandlers Ford to handle the firm’s increasing growth and expanding workforce. Fortis, which already has more than 1,000 employees in Tollgate, has acquired office space in Turnpike House, opposite its current offices. The new office follows the announcement that the firm is to hire a further [...]
RIAS launches Life Plan
by Gill Montia
Story link: RIAS launches Life Plan
Over 50s insurer, RIAS, has launched a new life assurance policy aimed at offsetting funeral costs, and underwritten by sister company, Fortis Life. Premiums for the Life Plan start at £5 a month and with the average cost of a funeral standing at £2,7331, RIAS suggests the policy could provide a welcome relief to family [...]
Claimants satisfied with motor insurance customer service
by Richard Kilner
Story link: Claimants satisfied with motor insurance customer service
According to research, 87% of motor insurance claimants found their service to be satisfactory and 84% considered their expectations to have been met or exceeded at the claim’s conclusion. The GIMRA (General Insurance Market Research within Aura) Motor Claims Survey, conducted with customers of 15 of the country’s motor leading insurers (including Fortis), involved 2,800 [...]
Fortis announces employment drive in Eastleigh
by Richard Kilner
Story link: Fortis announces employment drive in Eastleigh
Fortis has launched its recruitment drive for 100 new employees to fill vacancies at its offices in Chandlers Ford, Eastleigh. The jobs come in a diverse range of areas, including finance, compliance, administrative support, claims negotiators and team leaders/supervisors. The recruitment drive follows a substantial deal with Tesco Bank which sees Fortis providing motor and [...]
Fortis issues frozen pipes advice
by David Masters
Story link: Fortis issues frozen pipes advice
Fortis has launched an advice pack for homeowners outlining the steps they should take to stop water damage during cold weather. Householders should use the acronym ‘THAW’ to remember the parts of the home that need to be checked in cold weather – Taps, Heating, Attics, and Water, Fortis said. Fortis advises keeping heating on [...]
Fortis achieves Gold Standard
by Richard Kilner
Story link: Fortis achieves Gold Standard
Fortis has been awarded the Incisive Media Gold Standard Award for Insurance for the second year running. Last year the firm became the first insurer to achieve the standard, and was presented with this year’s award by Lord Hunt of Wirral in the House of Commons. Earlier this year Fortis was the highest ranked financial [...]
BNP and Fortis acquire Italian insurer
by David Masters
Story link: BNP and Fortis acquire Italian insurer
France-based BNP Paribas and Belgium-based Fortis have agreed terms to take a majority stake in the non-life insurance business of Italy’s UBI Banca. Fortis and BNP will pay €120 million in cash for a 50% plus one share stake in UBI Assicurazioni, which provides property and casualty insurance in Italy. A further payment of €40 [...]
Fortis celebrates shortlisted apprentice scheme
by Richard Kilner
Story link: Fortis celebrates shortlisted apprentice scheme
Fortis Insurance is celebrating the success of its first ever apprentice programme that has seen twenty-one graduates finish the City & Guilds Level 2 programme. The scheme has been shortlisted by the Insurance Times Awards in the training Programme of the Year category, with the ceremony itself to be held in December. Claims Director Rob [...]
Tesco and Fortis complete partnership
by Richard Kilner
Story link: Tesco and Fortis complete partnership
Tesco Personal Finance Plc (TPF) and Fortis (UK) Ltd have formalised their partnership to provide motor and home insurance. The deal was first announced in June, with Fortis replacing RBS-owned UKI Partnerships, the former partner of Tesco. Under the agreement Fortis will provide underwriting expertise and claims management with Tesco handling retail pricing, sales and [...]
Fortis names new chief risk officer and CEO of AG Insurance
by Richard Kilner
Story link: Fortis names new chief risk officer and CEO of AG Insurance
Fortis has announced a pair of senior appointments, with Kurt De Schepper named as chief risk officer, and Antonio Cano becoming chief executive officer of AG Insurance within the new, streamlined management structure. Both appointments are effective from 1 September and require the regulatory go ahead from the Banking, Finance and Insurance Commission (CBFA). Fortis [...]
Fortis secures £20m Toyota contract
by David Masters
Story link: Fortis secures £20m Toyota contract
Fortis Insurance UK has won a £20 million contract to provide car insurance to Toyota customers. Fortis said the deal, agreed with Toyota’s UK insurance partner Aioi, will help it build on its position as the UK’s third largest motor insurer. Aioi Motor and General will continue to underwrite claims, while Fortis will take charge [...]
Fortis secures Tesco contract
by David Masters
Story link: Fortis secures Tesco contract
Tesco’s motor and home insurance policies are to be underwritten by Fortis following a partnership agreement between the two firms. The deal is set to create up to 1,500 UK jobs, with premiums sold by Tesco worth an estimated £500 million per year. Fortis will replace RBS-owned UKI Partnerships as Tesco’s insurance partner if the [...]
Fortis tipped for Tesco insurance deal
by David Masters
Story link: Fortis tipped for Tesco insurance deal
Belgium-based Fortis has emerged as leader of the pack of insurers vying for the contract to manage Tesco’s motor and home insurance businesses. According to the Telegraph, Fortis is in ‘advanced’ talks to agree an insurance partnership with the UK’s largest retailer. Tesco admitted earlier this week that it is reviewing its long-standing insurance arrangement [...]
