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	<title>Insurance Daily &#187; Royal Bank of Scotland News</title>
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	<link>http://www.insurancedaily.co.uk</link>
	<description>Daily Insurance Industry News</description>
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		<title>Direct Line and Churchill fined for file tampering</title>
		<link>http://www.insurancedaily.co.uk/2012/01/19/direct-line-and-churchill-fined-for-file-tampering/</link>
		<comments>http://www.insurancedaily.co.uk/2012/01/19/direct-line-and-churchill-fined-for-file-tampering/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 07:32:37 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[DirectLine Insurance News]]></category>
		<category><![CDATA[Financial Services Authority News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[files]]></category>
		<category><![CDATA[fined]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=16724</guid>
		<description><![CDATA[The Financial Services Authority (FSA) has imposed a fine of £2.17 million for failings by insurers Direct Line and Churchill, both of which are owned by Royal Bank of Scotland (RBS). According to the regulator, the firms failed to prevent files that the FSA had requested from being improperly altered. During the collation of 50 [...]]]></description>
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		<title>RBS highlights data security weaknesses</title>
		<link>http://www.insurancedaily.co.uk/2011/12/16/rbs-highlights-data-security-weaknesses/</link>
		<comments>http://www.insurancedaily.co.uk/2011/12/16/rbs-highlights-data-security-weaknesses/#comments</comments>
		<pubDate>Fri, 16 Dec 2011 09:00:24 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Business Insurance News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[data security breach]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[Sophos]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=16580</guid>
		<description><![CDATA[New research from Royal Bank of Scotland (RBS) has found that nearly one in five technology firms surveyed in the Thames Valley area have suffered a data security breach in the past 12 months. While just over half of respondents had a crisis strategy in place in case of a serious security breach, a quarter [...]]]></description>
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		<title>&#8220;midata&#8221; promises new era of consumer empowerment</title>
		<link>http://www.insurancedaily.co.uk/2011/11/05/midata-promises-new-era-of-consumer-empowerment/</link>
		<comments>http://www.insurancedaily.co.uk/2011/11/05/midata-promises-new-era-of-consumer-empowerment/#comments</comments>
		<pubDate>Sat, 05 Nov 2011 07:36:29 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Lloyds TSB Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[consumer data]]></category>
		<category><![CDATA[midata]]></category>
		<category><![CDATA[personal data]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=15970</guid>
		<description><![CDATA[Insurance companies were conspicuous by their absence at the launch of a new government scheme aimed at releasing volumes of personal data held by firms about consumers. &#8220;midata&#8221; is a voluntary initiative instigated by the Department for Business, Innovation and Skills and aimed at giving consumers access to their personal data in a portable, electronic [...]]]></description>
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		<title>Banks receive extensions to PPI complaints deadline</title>
		<link>http://www.insurancedaily.co.uk/2011/06/13/banks-receive-extensions-to-ppi-complaints-deadlines/</link>
		<comments>http://www.insurancedaily.co.uk/2011/06/13/banks-receive-extensions-to-ppi-complaints-deadlines/#comments</comments>
		<pubDate>Mon, 13 Jun 2011 10:21:03 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Barclays Insurance News]]></category>
		<category><![CDATA[Financial Services Authority News]]></category>
		<category><![CDATA[Health Insurance News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Lloyds TSB Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[complaints handling]]></category>
		<category><![CDATA[deadline]]></category>
		<category><![CDATA[Lloyds Banking Group]]></category>
		<category><![CDATA[Payment Protection Insurance]]></category>
		<category><![CDATA[PPI]]></category>
		<category><![CDATA[temporary extension]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=13774</guid>
		<description><![CDATA[The Financial Services Authority (FSA) has given three banks a temporary extension to the current deadline for dealing with Payment Protection Insurance (PPI) complaints. Normally, complaints have to receive a response within eight weeks but in the case of Barclays, Lloyds Banking Group and RBS, the regulator has recognised the scale of the backlogs created [...]]]></description>
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		<title>PPI mis-sales to generate thousands of temporary jobs</title>
		<link>http://www.insurancedaily.co.uk/2011/05/11/ppi-mis-sales-to-generate-thousands-of-temporary-jobs/</link>
		<comments>http://www.insurancedaily.co.uk/2011/05/11/ppi-mis-sales-to-generate-thousands-of-temporary-jobs/#comments</comments>
		<pubDate>Wed, 11 May 2011 10:38:40 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Employment News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Lloyds TSB Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[mis-sales]]></category>
		<category><![CDATA[Payment Protection Insurance]]></category>
		<category><![CDATA[PPI]]></category>
		<category><![CDATA[temporary staff]]></category>
		<category><![CDATA[the Guardian]]></category>
		<category><![CDATA[UK financial services]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=13251</guid>
		<description><![CDATA[The ending of banks&#8217; resistance to reviewing potential payment protection insurance (PPI) mis-sales in line with new rules from the Financial Services Authority (FSA) could lead to a glut of temporary job opportunities in the UK financial sector. According to a report in The Guardian, Lloyds Banking Group, Barclays, HSBC and RBS will together need [...]]]></description>
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		<title>BBA backs down on PPI complaints appeal</title>
		<link>http://www.insurancedaily.co.uk/2011/05/09/bba-backs-down-on-ppi-complaints-appeal/</link>
		<comments>http://www.insurancedaily.co.uk/2011/05/09/bba-backs-down-on-ppi-complaints-appeal/#comments</comments>
		<pubDate>Mon, 09 May 2011 08:34:10 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Financial Services Authority News]]></category>
		<category><![CDATA[Financial Services Ombudsman]]></category>
		<category><![CDATA[Health Insurance News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Legal News]]></category>
		<category><![CDATA[Lloyds TSB Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[appeal]]></category>
		<category><![CDATA[banks]]></category>
		<category><![CDATA[BBA]]></category>
		<category><![CDATA[British Bankers' Association]]></category>
		<category><![CDATA[complaints handling]]></category>
		<category><![CDATA[High Court]]></category>
		<category><![CDATA[Payment Protection Insurance]]></category>
		<category><![CDATA[PPI]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=13186</guid>
		<description><![CDATA[The British Bankers&#8217; Association (BBA) will not be appealing against April&#8217;s High Court judgment regarding banks&#8217; handling of Payment Protection Insurance (PPI) complaints. Following a judicial review of the Financial Services Authority (FSA) and Financial Ombudsman Service, the BBA had been given until 10th May to appeal against a ruling in favour of new FSA [...]]]></description>
		<wfw:commentRss>http://www.insurancedaily.co.uk/2011/05/09/bba-backs-down-on-ppi-complaints-appeal/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Seven insurers sign up to OFT data exchange limits</title>
		<link>http://www.insurancedaily.co.uk/2011/01/13/seven-insurers-sign-up-to-oft-data-exchange-limits/</link>
		<comments>http://www.insurancedaily.co.uk/2011/01/13/seven-insurers-sign-up-to-oft-data-exchange-limits/#comments</comments>
		<pubDate>Thu, 13 Jan 2011 08:27:23 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Ageas News]]></category>
		<category><![CDATA[Aviva News]]></category>
		<category><![CDATA[Axa Insurance News]]></category>
		<category><![CDATA[Car Insurance News]]></category>
		<category><![CDATA[Legal News]]></category>
		<category><![CDATA[Royal & Sun Alliance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[Zurich News]]></category>
		<category><![CDATA[competition law]]></category>
		<category><![CDATA[Experian]]></category>
		<category><![CDATA[investigation]]></category>
		<category><![CDATA[motor insurance]]></category>
		<category><![CDATA[motor insurers]]></category>
		<category><![CDATA[Office of Fair Trading]]></category>
		<category><![CDATA[OFT]]></category>
		<category><![CDATA[price coordination]]></category>
		<category><![CDATA[SSP]]></category>
		<category><![CDATA[Whatif? Private Motor]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=11367</guid>
		<description><![CDATA[Seven insurance companies and two IT software and service providers have provisionally agreed to limit the data they exchange, following competition law concerns raised by the Office of Fair Trading (OFT). Ageas, Aviva, AXA Insurance UK, Liverpool Victoria Friendly Society, RBS Insurance, RSA and Zurich, plus IT firms Experian and SSP, have all offered formal [...]]]></description>
		<wfw:commentRss>http://www.insurancedaily.co.uk/2011/01/13/seven-insurers-sign-up-to-oft-data-exchange-limits/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Banks delay PPI complaints handling</title>
		<link>http://www.insurancedaily.co.uk/2010/10/13/banks-delay-ppi-complaints-handling/</link>
		<comments>http://www.insurancedaily.co.uk/2010/10/13/banks-delay-ppi-complaints-handling/#comments</comments>
		<pubDate>Wed, 13 Oct 2010 11:58:09 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[Financial Services Authority News]]></category>
		<category><![CDATA[Financial Services Ombudsman]]></category>
		<category><![CDATA[Health Insurance News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Legal News]]></category>
		<category><![CDATA[Lloyds TSB Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[BBA]]></category>
		<category><![CDATA[British Bankers' Association]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[handling]]></category>
		<category><![CDATA[judicial review]]></category>
		<category><![CDATA[Payment Protection Insurance]]></category>
		<category><![CDATA[PPI]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=9959</guid>
		<description><![CDATA[Consumers who have brought legitimate complaints about Payment Protection Insurance (PPI) sold by banks could face delays of many months in receiving compensation. The British Bankers&#8217; Association (BBA) has recently requested a judicial review of some decisions made by the Financial Services Authority (FSA) and the Financial Ombudsman Service, in relation to PPI. The move [...]]]></description>
		<wfw:commentRss>http://www.insurancedaily.co.uk/2010/10/13/banks-delay-ppi-complaints-handling/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Warren Buffett revisits RBS insurance sale</title>
		<link>http://www.insurancedaily.co.uk/2010/08/31/warren-buffett-revisits-rbs-insurance-sale/</link>
		<comments>http://www.insurancedaily.co.uk/2010/08/31/warren-buffett-revisits-rbs-insurance-sale/#comments</comments>
		<pubDate>Tue, 31 Aug 2010 08:33:31 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[DirectLine Insurance News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[Berkshire Hathaway]]></category>
		<category><![CDATA[Churchill]]></category>
		<category><![CDATA[Direct Line]]></category>
		<category><![CDATA[Green Flag]]></category>
		<category><![CDATA[insurance business]]></category>
		<category><![CDATA[NIG]]></category>
		<category><![CDATA[Sale]]></category>
		<category><![CDATA[Warren Buffett]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=9391</guid>
		<description><![CDATA[Legendary investor, Warren Buffett, has been named as a potential bidder for Royal Bank of Scotland&#8217;s (RBS) insurance business. The sale of the business was first mooted in 2008, before the departure of disgraced former RBS chief executive, Sir Fred Goodwin, who was determined to stick out for a £6 billion asking price. The scale [...]]]></description>
		<wfw:commentRss>http://www.insurancedaily.co.uk/2010/08/31/warren-buffett-revisits-rbs-insurance-sale/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>RBS consults on insurance business restructure</title>
		<link>http://www.insurancedaily.co.uk/2010/07/14/rbs-consults-on-insurance-business-restructure/</link>
		<comments>http://www.insurancedaily.co.uk/2010/07/14/rbs-consults-on-insurance-business-restructure/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 07:23:37 +0000</pubDate>
		<dc:creator>Gill Montia</dc:creator>
				<category><![CDATA[DirectLine Insurance News]]></category>
		<category><![CDATA[Employment News]]></category>
		<category><![CDATA[Insurance News]]></category>
		<category><![CDATA[Royal Bank of Scotland News]]></category>
		<category><![CDATA[Churchill]]></category>
		<category><![CDATA[Deloitte]]></category>
		<category><![CDATA[Green Flag]]></category>
		<category><![CDATA[KPMG]]></category>
		<category><![CDATA[NIG]]></category>
		<category><![CDATA[Norton Rose]]></category>
		<category><![CDATA[PwC]]></category>
		<category><![CDATA[restructure]]></category>
		<category><![CDATA[Royal Bank of Scotland]]></category>
		<category><![CDATA[Sale]]></category>

		<guid isPermaLink="false">http://www.insurancedaily.co.uk/?p=8789</guid>
		<description><![CDATA[Royal Bank of Scotland (RBS) is consulting with potential advisers on the future of its insurance business, which includes Direct Line, Churchill, Green Flag and NIG. The outlook for the business has been uncertain for the past couple of years, the division having been put up for auction in 2008 with a price tag of [...]]]></description>
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