Latest: Royal Bank of Scotland News

Direct Line and Churchill fined for file tampering

The Financial Services Authority (FSA) has imposed a fine of £2.17 million for failings by insurers Direct Line and Churchill, both of which are owned by Royal Bank of Scotland (RBS). According to the regulator, the firms failed to prevent files that the FSA had requested from being improperly altered. During the collation of 50 [...]

January 19, 2012 | 0 Comments More

RBS highlights data security weaknesses

New research from Royal Bank of Scotland (RBS) has found that nearly one in five technology firms surveyed in the Thames Valley area have suffered a data security breach in the past 12 months. While just over half of respondents had a crisis strategy in place in case of a serious security breach, a quarter [...]

December 16, 2011 | 0 Comments More

“midata” promises new era of consumer empowerment

Insurance companies were conspicuous by their absence at the launch of a new government scheme aimed at releasing volumes of personal data held by firms about consumers. “midata” is a voluntary initiative instigated by the Department for Business, Innovation and Skills and aimed at giving consumers access to their personal data in a portable, electronic [...]

November 5, 2011 | 0 Comments More

Banks receive extensions to PPI complaints deadline

The Financial Services Authority (FSA) has given three banks a temporary extension to the current deadline for dealing with Payment Protection Insurance (PPI) complaints. Normally, complaints have to receive a response within eight weeks but in the case of Barclays, Lloyds Banking Group and RBS, the regulator has recognised the scale of the backlogs created [...]

June 13, 2011 | 0 Comments More

PPI mis-sales to generate thousands of temporary jobs

The ending of banks’ resistance to reviewing potential payment protection insurance (PPI) mis-sales in line with new rules from the Financial Services Authority (FSA) could lead to a glut of temporary job opportunities in the UK financial sector. According to a report in The Guardian, Lloyds Banking Group, Barclays, HSBC and RBS will together need [...]

May 11, 2011 | 0 Comments More

BBA backs down on PPI complaints appeal

The British Bankers’ Association (BBA) will not be appealing against April’s High Court judgment regarding banks’ handling of Payment Protection Insurance (PPI) complaints. Following a judicial review of the Financial Services Authority (FSA) and Financial Ombudsman Service, the BBA had been given until 10th May to appeal against a ruling in favour of new FSA [...]

May 9, 2011 | 0 Comments More

Seven insurers sign up to OFT data exchange limits

Seven insurance companies and two IT software and service providers have provisionally agreed to limit the data they exchange, following competition law concerns raised by the Office of Fair Trading (OFT). Ageas, Aviva, AXA Insurance UK, Liverpool Victoria Friendly Society, RBS Insurance, RSA and Zurich, plus IT firms Experian and SSP, have all offered formal [...]

January 13, 2011 | 0 Comments More

Banks delay PPI complaints handling

Consumers who have brought legitimate complaints about Payment Protection Insurance (PPI) sold by banks could face delays of many months in receiving compensation. The British Bankers’ Association (BBA) has recently requested a judicial review of some decisions made by the Financial Services Authority (FSA) and the Financial Ombudsman Service, in relation to PPI. The move [...]

October 13, 2010 | 0 Comments More

Warren Buffett revisits RBS insurance sale

Legendary investor, Warren Buffett, has been named as a potential bidder for Royal Bank of Scotland’s (RBS) insurance business. The sale of the business was first mooted in 2008, before the departure of disgraced former RBS chief executive, Sir Fred Goodwin, who was determined to stick out for a £6 billion asking price. The scale [...]

August 31, 2010 | 0 Comments More

RBS consults on insurance business restructure

Royal Bank of Scotland (RBS) is consulting with potential advisers on the future of its insurance business, which includes Direct Line, Churchill, Green Flag and NIG. The outlook for the business has been uncertain for the past couple of years, the division having been put up for auction in 2008 with a price tag of [...]

July 14, 2010 | 0 Comments More

Chucked out TV packaging a marker for thieves

Churchill has advice for football enthusiasts who are proposing to buy a new television set to watch the World Cup. According to the insurer’s research, 18% of households are planning on upgrading their TV for the spectacle, with 5% having already done so. However, indiscretion over the disposal of the packaging can provide potential burglars [...]

June 10, 2010 | 0 Comments More

NIG revamps SME offering

NIG has relaunched the SME package products suite on its network broker system. The insurer has revamped some products, added a new policy and fine-tuned its quote system to generate more competitive pricing, with premium savings of around 15% to 20% achievable in some cases. Turning to NIG’s new “Professionals” offering, the policy is aimed [...]

June 7, 2010 | 0 Comments More

RBS UK job cuts focus on insurance division

Direct Line and Churchill are likely to be hit with job losses in the coming year, as Royal Bank of Scotland (RBS) continues with its restructuring agenda and prepares to sell off its insurance business. The bank’s Privilege, UKI, Green Flag and NIG brands also form part of the insurance division, which employs over 16,000 [...]

May 10, 2010 | 0 Comments More

Towergate names Allianz top performing insurer

Towergate Risk Solutions has named Allianz and RBS-owned NIG as the top performing insurers servicing its broking operations. The research, conducted among the group’s 100 plus broking offices, rates insurer performance when dealing with: quotations; renewals; policy documentation; mid term adjustments; claims and general service. The key findings of the Q3 2009 survey revealed that: [...]

November 17, 2009 | 0 Comments More

Direct Line, Churchill and NIG up for sale again

Royal Bank of Scotland’s (RBS) insurance businesses will almost certainly be sold off as the Government proceeds with plans to create three new High Street retail banking chains from the part nationalised RBS and Lloyds Banking Group, and the wholly state owned Northern Rock. Ministers are putting the final touches to the proposals which could [...]

November 1, 2009 | 0 Comments More

NIG to close eight offices; job losses anticipated

NIG has announced plans to close eight of its 18 offices. The restructure should be completed by the first quarter of 2010 and will involve job losses among the insurer’s 900 staff. The property and casualty insurer forms part of the Royal Bank of Scotland (RBS) group, which is in the process of selling its [...]

April 29, 2009 | 0 Comments More

Bankinter acquires RBS’s stake in Spanish Direct Line business

Royal Bank of Scotland (RBS) has announced the sale of its 50% share in Spanish Direct Line business, Linea Directa Aseguradora. The disposal is being made to Bankinter, the Spanish bank that owns the other half of the business, for €426 million (£375 million). RBS first revealed plans to sell its stake in the 50/50 [...]

April 20, 2009 | 0 Comments More

NIG joins PowerPlace panel

RBS insurance subsidiary, NIG, has been appointed to a panel of insurers that is launching new commercial property owners’ and let property owners’ policies, through PowerPlace. Towergate subsidiary, PowerPlace, is currently used by over 160 brokers operating off the Open GI platform. NIG will take its place on the panel alongside Zurich, Groupama, Fortis, MMA [...]

March 19, 2009 | 0 Comments More

L&G made demands for resignation of RBS chiefs

The chief executive of Legal & General Investment Management (LGIM) has revealed that his company had demanded the resignations of Royal Bank of Scotland (RBS) chiefs as long ago as May of last year. Appearing before a Treasury Select Committee yesterday, Peter Chambers reported that LGIM had called for the bank’s chairman, Sir Tom McKillop, [...]

January 28, 2009 | 0 Comments More

New private equity interest in RBS insurance

New private equity bidders may emerge for Royal Bank of Scotland’s (RBS) insurance business. The bank has been blowing hot and cold over the sale of the division, which includes the Churchill, Direct Line, Privilege, UKI and NIG brands, and reportedly rejected an offer from CVC Capital Partners in December, raising speculation that the auction [...]

January 12, 2009 | 0 Comments More