AEGON outlines growth plans

by Gill Montia

Story link: AEGON outlines growth plans

AEGON has outlined plans for future growth, having completed a restructuring that allows it to focus on core lines of business and cut costs.

The Dutch insurer says it has made a shift from spread-based to fee-generating business, while at the same time substantially improving its risk-return profile.

Looking ahead, AEGON is proposing to accelerate the development of new business models by investing in technology driven distribution channels.

Hopefully, this will allow the firm better and more frequent contact with customers in a move that should improve service levels and increase retention rates.

AEGON will also extend its investment in technology to support intermediaries as they adapt to the changing environment for distribution, in both the UK and the Netherlands.

Chief executive officer, Alex Wynaendts, comments: “Getting much closer to the people who depend on us requires developing new direct relationships by accelerating our investment in technology and better leveraging local initiatives across our businesses.”