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Daily Insurance Industry News
Monday 23rd of July 2018
October 27, 2011

AXA tops Brokerbility satisfaction survey

by Gill Montia

Story link: AXA tops Brokerbility satisfaction survey

AXA tops Brokerbility satisfaction survey

AXA Commercial Lines has taken the lead in Brokerbility’s bi-annual satisfaction survey, for the third time in a row.

Brokerbility’s 34 member firms made their judgment on claims, underwriting, accounts and overall satisfaction, where the rating increased to over 80%.

According to the insurer’s managing director, Matthew Reed: “This is clear evidence that the changes that we have introduced this year are having a positive impact on our brokers.”

He went on to say: “I think that it’s particularly noteworthy that we have excelled in the accounts category with an approval rating of 93.10%, head and shoulders above the rest.”

In claims, AXA Commercial Lines came top overall and was in first place for claims in three of five individual lines of business.

 

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