Daily Insurance Industry News
Daily Insurance Industry News
Tuesday 14th of August 2018
September 18, 2011

Crawford UK makes leadership changes

by Gill Montia

Story link: Crawford UK makes leadership changes

Crawford & Company has made leadership changes in the UK, at its Europe Middle East and Africa/Asia Pacific (EMEA/AP) and global markets operations, in a move aimed at strengthening its relationships with both insurers and brokers.

Greg Gladwell has been appointed chief executive officer UK and Ireland, having joined Crawford in June 2010 from Aviva.

His insurer background should help the group align more closely to its clients and develop mutually beneficial opportunities.

Benedict Burke will be moving from his role as chief executive officer UK and Ireland to join the global markets team, as senior vice president.

He will be responsible for developing key client relationships and assisting with the development of Crawford Global Technical Services SM throughout EMEA/AP.

Clive Nicholls will take up a new role as senior vice president client services for EMEA/AP and will be assisting in business development in addition to his role working with Crawford’s global markets clients.

In other Crawford news, the claims management group recently acquired the Appian Business Process Management (BPM) Suite in a move that should radically alter the way it develops software applications.

The Suite was first introduced to Crawford during development efforts for repairNet, the firm’s managed repair service in the UK.

It can increase efficiency by using a business rules engine to automate processes and also enables better collaboration among employees and clients through an intuitive social media “feed” interface.


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