Daily Insurance Industry News
Daily Insurance Industry News
Wednesday 18th of July 2018
August 24, 2011

Retailers assess riot impact

by Gill Montia

Story link: Retailers assess riot impact

In a snapshot survey of retailers hit by the riots two weeks ago, the British Retail Consortium (BRC) found that shop owners lost over 7,500 hours of trading and reported 11,088 members of staff affected by the violence.

The BRC carried out its email survey of members in the week commencing Monday 15th August and the 16 respondents represent 27% of the UK retail sector, by total sales.

They reported 899 stores affected, with the number of outlets affected by theft 102; by damage 187; by arson 7; and by burglary 61.

However, the BRC expects the damage to the sector as a whole to be “considerably higher” than the initial research suggested.

The Consortium has also collected anecdotal evidence of the impact of the riots on retail staff, with comments including:

“Some staff were extremely frightened by events; a few have indicated that they will be considering their careers in retail.”

“Two colleagues were mugged and assaulted on their way home.”

“Some staff were caught still in one of the stores when it was broken into and had to escape through the rear – an extremely frightening experience.”

BRC director of business, Tom Ironside, comments: “The scenes of violence and looting which broke out two weeks ago were frightening even for the majority of us who were watching them on television … to have been in a shop as it was attacked or set on fire must have been terrifying.”


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