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Daily Insurance Industry News
Tuesday 24th of April 2018
May 27, 2011

Aviva issues ash cloud guidance

by Richard Kilner

Story link: Aviva issues ash cloud guidance

Aviva issues ash cloud guidance

Aviva has offered its customers advice and guidance in relation to the ongoing situation regarding the volcanic eruption.

Kate Niven, senior travel underwriter, advises customers concerned about their travel into or out of the UK being affected to contact their travel operator, airline or airport for up to date information.

Niven went on to say that customers who had the Aviva ‘air space closure’ add-on policy will be covered for air space closed by the Civil Aviation Authority and for planes that have been grounded by airlines for more than 24 hours.

The optional air space closure add-on was released last year after the previous Icelandic volcanic eruption threw the skies of Europe into chaos and offers cover for non-refundable travel and accommodation costs incurred where air space, ports or airports have been closed.

In the last couple of days UK air travel has more or less returned to normal, the BBC has reported, although other parts of Europe, including Germany, have been affected.

 

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