Insurers help 450,000 customers through December freeze
by Gill Montia
Insurers helped over 450,000 customers during the December 2010 freeze, according to the Association of British Insurers (ABI).
Each day they dealt with over 12,000 claims, totalling £38 million, for policyholders who suffered damage to their homes, businesses, and vehicles.
The month saw some £900 million in property damage claims, the highest payout ever made for damage caused in the UK by a bout of freezing weather and heavy snow.
The figures also show that during the period:
Insurers dealt with 467,000 claims for damage to homes, businesses and vehicles.
190,000 claims were for damage to homes and businesses, costing £900 million, and in Scotland, which was particularly hit, there were 31,000 property damage claims, costing some £90 million.
Of the property claims, 103,000 were for burst pipe damage, costing £680 million, with the total up 35% on the amount paid out for burst pipes during the whole of the 2009 winter.
The large number of burst pipes in Northern Ireland resulted in 6,400 claims, worth £40 million.
There were 278,000 claims from insured motorists for vehicle damage costing £530 million.
The ABI’s director of general insurance and health, Nick Starling, says: “The big freeze highlighted that when bad weather strikes there is no substitute for insurance.”