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Daily Insurance Industry News
Sunday 21st of January 2018
August 24, 2010

Groupama appoints Claims Management quartet

by Richard Kilner

Story link: Groupama appoints Claims Management quartet

Groupama Insurances has announced a quartet of appointments to its senior Claims Management team, made as the firm centralises its commercial and personal claims in its claims centre at Port Solent, Portsmouth.

Karl Parr has been named as the head of Large and Complex Loss and tasked with leadership of a skilled technical claims handler team operating in both Portsmouth and Borehamwood.

He has been with Groupama for more than a decade, and will supervise large Healthcare and Personal Accident losses that are dealt with by Groupama Healthcare in Letchworth.

Steve Caffrey has been appointed head of Technical Claims, leading the Counter Fraud team and assuming responsibility for the technical direction of personal and commercial claims handling.

Claims Development will be led by Darren Wills, who becomes responsible for claims staff training, key claims projects, and management information production.

Daryn Hughes completes the lineup as head of Operations, and will be charged with running the Portsmouth claims centre.

Hughes will focus upon managing both personal and commercial insurance claims and the Personal Injury fast track unit.

 

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