Bupa secures Protection Review Online User award
Bupa has been named winner of the 2010 Protection Review Online User Experience award.
Earlier this year, the insurer’s Individual Protection unit launched an enhanced online system aimed at providing smoother transactions and helping advisors to better cater for clients’ needs.
The new system allows users to make alterations to cover until the policy is placed on risk and to arrange for single or multiple start and direct debit dates.
Commenting on the award, Bupa Health Assurance director, Steve Payne, says it reflects improvements in making products accessible and effective for both intermediaries and their clients.
In other Bupa news, the group’s international division has recently developed a quality assurance programme for its 7,500 recognised providers around the world.
The scheme has been developed with Joint Commission International and the completed assessments should help Bupa enhance both customer service and patient care.
Category: Companies News, Insurance News
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