Central appoints Bankstone as claims handler

by Gill Montia

Story link: Central appoints Bankstone as claims handler

Central Insurance Brokers has signed up outsourced claims specialists, Bankstone, to provide full-service external claims handling.

The Coventry-based independent intermediary says it has chosen Bankstone because it is the most professional and responsive provider.

The firm’s technology platform allows its clients to see claims in real time via a dedicated secure web portal.

Central senior partner, Chris Lozetsky, explains: “A key attraction for us is the ability Bankstone provide – via our software house SSP – to extract client data instantly and seamlessly from our system.”

He adds: “This makes the whole process of first notification far quicker and slicker – and saves asking customers for lots of information we should already know as their brokers.”