swiftcover pledge to Brits stranded abroad
swiftcover.com is reassuring its travel insurance customers regarding cover provided for travel plans disrupted by the volcanic ash cloud episode.
Brushing aside the concept of “an act of God”, which according to swiftcover is being used by some insurers to avoid paying potential claims, the firm’s marketing director, Tina Shortle, promises the following:
To automatically extend the period of cover for policyholders currently stranded abroad.
Travellers stranded overseas will be able to claim up to £25 per person per day, up to a maximum of £400 to cover costs such as food and accommodation.
swiftcover.com will cover travellers up to £3,000 for travel and accommodation costs that they cannot recover elsewhere if it is necessary for them to abandon their outbound trip after a delay in the UK of 24 hours.
The insurer also says that travellers that have not yet begun their travel from the UK should first check with their airline or travel operator as it is their responsibility to re-organise a customer’s travel plans or provide a refund.
Finally, swiftcover.com travel insurance policyholders can make a claim by logging onto their “My Swift Space” on the company’s website.
Category: Companies News, Insurance News, Travel Insurance News
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