Auger launches DrainShield UK

by Gill Montia

Story link: Auger launches DrainShield UK

Auger is claiming an industry first with the launch of a new insurance-backed warranty scheme.

The drainage inspection specialist has developed DrainShield UK, an independent, stand-alone, decade-long warranty on any work carried out by the firm.

Cover applies across both the commercial and domestic property sectors and is transferable from one property owner to another.

Best of all, it apparently comes at no cost to the customer.

Auger managing director, Dave Brewster, points out that the scheme will reduce any future liability to insurers, should a repair fail in the 10 year period.

He explains: “Responsibility for repair or installation effectiveness will remain with Auger for the first 12 months under current consumer protection legislation but will now be enhanced so that should a repair or installation fail within 10 years of works being done, insurance cover will step in to assist the property owner.”

The policy is underwritten by Liberty Insurance and administered by MD Insurance.

In other domestic insurance news, the Financial Ombudsman Service recently drew attention to a “significant number” of complaints relating to companies that sell insurance covering domestic plumbing and heating emergencies.

According to the watchdog, some firms have left homeowners without heating for weeks, leading to “damaging knock-on effects”.