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Daily Insurance Industry News
Sunday 25th of February 2018
February 11, 2010

AXA Assistance expands Rescue 24 fleet

by Gill Montia

Story link: AXA Assistance expands Rescue 24 fleet

AXA Assistance expands Rescue 24 fleet

AXA Assistance has expanded its Rescue 24 fleet with the purchase of six new rescue vehicles and one motor bike.

The fleet is deployed strategically in London and the North West of England, where it complements AXA Assistance’s existing 400-strong third party network.

Rescue 24 currently employs 40 technicians who, in addition to rescuing customers on the road, support the technical helpdesk used by third-party operators, helping to diagnose and repair customers’ vehicles.

AXA Assistance plans to double the size of its motor business by 2012 and patrol services manager, Brian Barnard, comments: “Following these latest purchases, our fleet now comprises service vans equipped with RDT’s (Rapid Deployment Trailer), specialist motorcycle rescue and recovery vans, spec lifts, slidebeds and a rapid response motorcycle.”

He adds: “This equips us to deal with every situation our customers could be faced with, resolving the breakdown quickly.”

Last month, AXA Assistance launched a new insurance product to cover the costs of refurbishing a returned lease vehicle, within reasonable wear and tear standards.

Lease Guard is a joint venture with Complectus Ltd and has been designed specifically for leased vehicles, where defects are the responsibility of the person hiring the vehicle.

 

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