Daily Insurance Industry News
 
 
Daily Insurance Industry News
Thursday 19th of April 2018
December 17, 2009

LV= wins customer service contact centre award

by Richard Kilner

Story link: LV= wins customer service contact centre award

LV= enjoyed a successful day at the National Customer Services Awards, scooping the Customer Service Contact Centre of the Year award. The award recognises the excellence of the insurer’s general insurance contact centres in Bournemouth, Croydon and Bristol. Peter Sinden, sales and customer service director, was presented with the award on 9 December. There was […]



Seico backs growth plans with Open GI

by Gill Montia

Story link: Seico backs growth plans with Open GI

Sussex-based personal and commercial lines broker, Seico Insurance Services, has chosen Open GI to provide its complete back-office and e-commerce solutions. The deal includes the use of Open GI’s Core system as well as its online quote & buy solution, eBroker. In addition, Open GI’s commercial trading platform, Open Trader, will provide Seico with access […]



Direct Line covers airline failure

by Richard Kilner

Story link: Direct Line covers airline failure

Recent days have seen much turmoil in the world of airlines, with Flyglobespan becoming the latest airline to fail, leaving thousands of holidaymakers stranded overseas. Scotland’s Daily Record has reported that some 5,000 have been stranded abroad due to the failure. Over the course of the last two years around 60 airlines have failed, creating […]



Hastings Direct invests in anti-fraud technology

by Gill Montia

Story link: Hastings Direct invests in anti-fraud technology

Hastings Direct and sister brands Renew, Insure.co.uk and Likewise, have announced that they are investing in state-of-the-art technology that will allow the group to seek out and reject customers who are likely to make fraudulent motor claims, at point of sale. The group says it wants to ensure policyholders are not penalised by fraudsters who […]



ABI offers advice to BA travellers

by Gill Montia

Story link: ABI offers advice to BA travellers

The Association of British Insurers (ABI) has issued advice to travellers likely to be affected by the proposed industrial action at British Airways (BA). If the strike proceeds, the first step is to contact BA to discuss the options available. Where alternative travel plans are made, travel insurance can usually be altered to cover the […]



Scottish airline collapse leaves 5,000 stranded abroad

by Gill Montia

Story link: Scottish airline collapse leaves 5,000 stranded abroad

Edinburgh-based airline, Flyglobespan, has been placed in administration. According to Scotland’s Daily Record, around 5,000 holidaymakers have been left stranded abroad and a similar number have had their Christmas and New Year holiday plans disrupted. Meanwhile, the BBC reports that the Civil Aviation Authority (CAA) is preparing to repatriate around 1,100 of the airline’s passengers, […]



QBE acquires Evergreen portfolio

by Gill Montia

Story link: QBE acquires Evergreen portfolio

Business insurer, QBE European Operations (QBE EO), has acquired the brand and renewal rights of the Evergreen portfolio from Lloyd’s managing agency, Beaufort, which is owned by Munich Re. Evergreen acts exclusively as a service company for MSF Pritchard Syndicate 318, specialising in small commercial combined insurance business. According to QBE EO, the move will […]



December 16, 2009

Open GI brokers use Vehicle Index Look-up software

by Richard Kilner

Story link: Open GI brokers use Vehicle Index Look-up software

The use of Vehicle Index Look-up software by Open GI brokers to enhance data accuracy and achieve time savings has rapidly increased this month. DVLA information held by Carweb such as vehicle registration, make, model & engine capacity can be automatically retrieved from Open GI systems or via brokers’ websites by using the software. Data […]



BA strike action could cost insurers millions

by Richard Kilner

Story link: BA strike action could cost insurers millions

Leading online travel insurer Insureandgo has warned that thousands of holidays and millions of pounds could be lost due to the recent decision of British Airways’ (BA) cabin crew to go on strike. The strike action is due to begin on 22 December and run over Christmas itself. Insureandgo estimates that cancelled flights cost £9.7m […]



Heath Lambert selected by Trader Media

by Richard Kilner

Story link: Heath Lambert selected by Trader Media

Heath Lambert, the independent insurance broker, has been selected by Trader Media, a Guardian Media Group subsidiary, to provide the firm with general insurances. Trader Media Group is one of the biggest specialist multi media publishers in Europe, which counts Auto Trader amongst its leading automotive classified websites. It is owned by Guardian Media Group […]



December 15, 2009

Groupama rolls out Hunter

by Richard Kilner

Story link: Groupama rolls out Hunter

Groupama Insurances has announced that it is rolling out Hunter, the award winning fraud prevention solution, across all its household and commercial businesses. The move follows the successful implementation of Hunter throughout the firm’s motor and fleet applications and claims earlier in 2009. Hunter is based on the web and involves sharing data from insurers […]



Brit bolsters Marine & Energy team

by Richard Kilner

Story link: Brit bolsters Marine & Energy team

International general insurance and reinsurance group Brit Insurance has announced the appointment of Anna Pearce as Downstream Energy and Utilities underwriter. She joins the firm from JLT, where she spent seven years beginning as a broker and becoming an account executive and new business producer. Pearce will assume her position within the Marine & Energy […]



Fall in long-term premium income hits UK insurers

by Gill Montia

Story link: Fall in long-term premium income hits UK insurers

The UK saw an 18% drop in net worldwide premium income in 2008, to £215.3 billion, according to International Financial Services London (IFSL), a body set up to promote UK financial services. The decline relates particularly to long-term premiums, which typically account for around 80% of insurance business in the UK. Last year, long-term premiums […]



Travelers to open Scottish office

by Richard Kilner

Story link: Travelers to open Scottish office

Travelers Insurance has announced that it is to open its first Scottish office in January next year. The office will cater to the underwriting, risk management and business development needs of the Scottish market, and will be situated in Glasgow. The firm’s range of property and casualty insurance products will be available to solicitors, architects, […]



Car rental excess reminder for Christmas travellers

by Gill Montia

Story link: Car rental excess reminder for Christmas travellers

Insurance4carrental.com is reminding Christmas travellers to take out car hire excess insurance if they are hiring their transport. The website promotes specialists in the excess insurance sector, including insurance4carhire.com whose spokesman, Philip Suter, comments that annual policies can prove very good value for money, although most providers also have daily policies at competitive prices. There […]



Higos goes for growth despite downturn

by Gill Montia

Story link: Higos goes for growth despite downturn

Somerset-based independent broker, Higos Insurance Services, has reported a year of growth, despite the economic downturn. The firm’s managing director, Ian Gosden, puts the success down to an early decision “not to bury our heads in the sand” and instead focus on services, staff training and relationships with clients. As a result, Higos managed to […]



December 14, 2009

LIU Europe appoints French head of Marine

by Richard Kilner

Story link: LIU Europe appoints French head of Marine

Liberty International Underwriters Europe (LIU Europe) has announced the appointment of Laurence Hautefeuille as head of Marine Underwriting. She brings extensive experience in the Marine sector to LIU Europe, and has worked for major French shipping firm Louis Dreyfus as well as holding positions with a number of large insurance firms. Hautefeuille will be resonsible […]



Willis shareholders back move to Ireland

by Richard Kilner

Story link: Willis shareholders back move to Ireland

The shareholders of global insurance broker Willis Group Holdings Limited have voted to move the place of incorporation of parent company Willis Group from Bermuda to Ireland. The proposal was backed by the Board of Directors in September, with Ireland preferred because, as Chairman and CEO Joseph J. Plumeri stated, it offered the firm economic […]



Towergate appoints deputy Group CEO

by Richard Kilner

Story link: Towergate appoints deputy Group CEO

Towergate Partnership Ltd has announced the promotion of Amanda Blanc, presently chief executive officer of the Retail Division, to the post of deputy Group CEO. In her new post Blance will report directly to Andy Homer. She will be responsible for online commercial marketplace Powerplace, utilised by over 400 brokers. She will also take on […]



jml insurance websites offer HomeLet Landlord’s Insurance+

by Richard Kilner

Story link: jml insurance websites offer HomeLet Landlord’s Insurance+

HomeLet’s Landlord’s Insurance+ has become available on the jml insurance websites. The new product offers a broad range of coverage including buildings insurance, contents insurance, and Prestige Rent Guarantee which covers legal expenses and rental payments for up to a year. John Boyle, MD of HomeLet, has said that the Landlord’s Insurance+, created with deep […]