Endsleigh opts for ntl:Telewest upgrade
Endsleigh has appointed ntl:Telewest Business (part of the Virgin Media Group) to help support its online operations.
The personal lines specialist calculates that over 80% of its insurance and financial services business now originates from the Internet and the forthcoming upgrade should speed up quotations and policy production for both Internet and telephone customers.
ntl:Telewest Business is providing a high-speed 100 Megabits-per-second National Ethernet circuit between Endsleigh’s principal sites, meaning that Internet business will not be interrupted in the event of a technical failure as it can use another route immediately, regardless of where a failure occurs.
At the same time, high-availability managed firewalls and sustained security monitoring are being provided, so rerouted Internet traffic has the same level of security as normal service.
Endsleigh’s infrastructure project manager, Jason Collins, comments: “Insurance is all about giving people peace of mind, so it’s critical that the experience of buying and servicing an Endsleigh policy online and over the phone reflects this.”
Category: Companies News, Insurance News
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