Searchlight launches Training Needs Analysis

by Gill Montia

Story link: Searchlight launches Training Needs Analysis

Searchlight Insurance has launched a new service aimed at helping insurance companies train staff effectively.

Under Financial Services Authority (FSA) rules, authorised firms must employ personnel with the skills, knowledge and expertise necessary for the discharge their responsibilities.

According to Searchlight, while most businesses understand that the FSA requires evidence that employees are competent, many are still not clear what they need to do to satisfy the regulator’s requirements.

The company is therefore launching a new Training Needs Analysis (TNA) scheme through which it will work with clients, discussing their organisational aims and reviewing documentation on, for example, business plans and employee appraisal regimes.

A report will follow, recommending appropriate training provisions and the development of tools to help identify training needs at both an individual and company level.

The service is available in four versions to suit the needs of different types and sizes of business.

Searchlight associate director, Sue Buck, points out that money can be saved by not wasting a training budget on poorly prioritised activities.

She adds: “A TNA means that the training vital to ensuring basic staff competence is identified and the expectations of the regulator met. But TNA is not something most firms cannot easily do for themselves.”

Searchlight says it has over 300 active customers, which including leading UK insurers, intermediaries, loss adjusters and other insurance service providers.