Archive for May, 2009

Willis appoint Germany CEO

Willis Group Holdings has announced the appointment of Mathias Pahl as chief executive officer of its German operations. Pahl replaces Ralf Geck, who is retiring, and will report directly to the CEO of Willis Continental Europe, Adam Garrard. Pahl has worked for Willis over the last six years, and has 14 years of experience in [...]

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New COO at Keoghs

Insurance litigation firm Keoghs LLP has announced that Daryl Booth has been appointed as chief operating officer and joins the firm’s board. Booth leaves behind Cheshire Building Society to join Keoghs, and has previously occupied senior posts with Deloitte, PricewaterhouseCoopers and Barclays Bank. As chief operating officer he has been tasked with responsibility for operational [...]

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MSL launches three new assistance products

Legal expenses insurer, MSL, has announced that it will be launching a range of new products at this year’s BIBA exhibition and conference, to be held between 13th and 15th May, in Manchester. MSL UK & European Breakdown Assistance provides rescue services for motorists including local, national and European recovery. The service is backed by [...]

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BIBA negotiates regulatory fee discount

The British Insurance Brokers’ Association (BIBA) has negotiated special terms for the payment of regulatory fees and levies by its members. Next year, BIBA subscribers will receive a discount of 0.5% on their dues to the Financial Services Authority, compared with non-trade association members. The scheme is being provided in partnership with Premium Credit, which [...]

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Hastings Direct on the High Street

With the recession pounding the High Street, there is some welcome relief with the news that Hastings Direct is to invest in a string of new High Street shops. The motor, home and travel insurance broker is taking on an innovative approach by offering its customers a broader choice of insurance options from new shops [...]

May 1, 2009 | 0 Comments More

Kwik Fit Insurance wins Customer Focus award

Kwik Fit Insurance is celebrating another award success having scooped the award for Customer Focus in recognition of its Smart Co department at the Contact Centre Innovation Awards. Industry innovation is lauded at the awards ceremony, which took place in London as part of the 2009 Contact Centre Planning Conference and recognises firms who are [...]

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Admiral chooses Thunderhead NOW to enhance communications

Motor insurer Admiral Group has chosen Thunderhead NOW to serve as its strategic multi-channel customer communications platform. The selection has been made following a large scale review of the marketplace, and will see Thunderhead provide Admiral with the bespoke, multi-branded documents necessary to handle the multi-channel communications that Admiral’s numerous brands (Bell, Diamond, elephant.co.uk and [...]

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Scor posts 30% drop in profits

Paris-based reinsurer Scor this week posted a 30% fall in first quarter profits. Net income for the world’s fifth largest reinsurer dropped to €93 million, down from €133 million in the year ago period. Scor blamed the decrease on the global economic crisis and the impact of natural catastrophe losses. Investments lost €4 million during [...]

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Munich Re reduces stake in Admiral

Munich Re has cut its stake in UK-based motor insurer Admiral by almost a third. The Germany-based reinsurer reduced its holding from 15.1% to 10.22%, raising around €107m. Munich Re said the sale was made to ensure an appropriate mix of risk in its equity portfolio. The relationship between the two firms will be unaffected, [...]

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Investment losses knock Travelers’s profit

US-based insurer Travelers has announced its first quarter results, with profit down by almost a third and a 1.2% drop in premiums written. Net income for the three month period dropped to $662 million, compared to $967 million for the first quarter of 2008. Gross written premiums fell to $5,863, compared to $5,933 million in [...]

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Scottish Widows and Clerical Medical merger to cost 305 jobs

Lloyds Banking Group has announced that it is merging its Scottish Widows and Clerical Medical units. Lloyds TSB’s takeover of HBOS last year meant the new group included Lloyds TSB’s life insurance arm, Scottish Widows, plus HBOS’s Clerical Medical and Halifax Life. Bearing in mind the need to make cost savings of over £1.5 billion [...]

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THB appoint former Rothschild director

Specialist broker THB Group has announced it is adding Charles Keay to its board after Vic Thompson, the firm’s founder, retired. Keay takes up the post of non-executive director, effective from 1 May, sitting alongside fellow non-executive director John Goldsmith and non-executive chairman Nigel Moorhouse. He is formerly a director of international investment bank NM [...]

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