Daily Insurance Industry News
Daily Insurance Industry News
Saturday 21st of July 2018
July 13, 2007

Home insurance claimants in digital conundrum

by Gill Montia

Story link: Home insurance claimants in digital conundrum

The surge in household claims caused by the recent floods has raised questions about the status of some digital products that have been purchased by policyholders.

Consumers who have downloaded large amounts of music onto their computer hard drives may find their insurers will not cover them for the loss of the files should they be corrupted by water damage.

Which? the consumer watchdog, has issued a new report showing that in a survey of insurance providers only 22 out of 46 offered any kind of cover for the loss of digital downloads.

In addition, amongst those insurance companies providing cover, some were unclear about the details of the insurance.

The flooding of the last few weeks has caused damage to many electrical items and Which? believes that homeowners are right to be concerned about their claims for music or video collections purchased online.

The practice of downloading music online is now widely accepted now as being the most convenient way to buy music but it seems that home insurers have not yet caught up with this fact, with less than half those surveyed providing full cover for digital content.


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